Medical Insurance & Billing Specialist - Full Time

About Us:

The Vein Clinic of Dallas is a physician-led specialty practice in the DFW area focused on varicose and spider vein care. We pride ourselves on delivering exceptional, patient-centered treatment and building a team that reflects those same standards behind the scenes.

Position Overview:

We are looking for one experienced, all-around Insurance and Billing Specialist to own the full revenue cycle front to back, from verifying benefits and securing surgical prior authorizations through to claims follow-up, denial management, and appeals. This is an in-office role working directly alongside our Office Manager and clinical team. The right candidate is self-directed, highly organized, and comfortable navigating US insurance workflows without hand-holding.

Key Responsibilities:

Prior Authorization and Benefits Verification

• Submit, track, and follow up on prior authorizations and pre-determinations for surgical and procedural cases
• Communicate with insurance companies via portals, phone, and fax to resolve authorization issues
• Document and communicate benefits information clearly to staff and patients
• Maintain accurate authorization records in the EMR, including approvals and expiration tracking

Medical Billing and Claims Management

• Review, correct, and resubmit rejected or denied claims in a timely manner
• Submit appeals with proper supporting documentation and follow up until resolution
• Conduct thorough follow-up with payers on outstanding, pending, or partially paid claims
• Analyze denial patterns and recommend workflow improvements to reduce future denials
• Ensure ongoing compliance with payer-specific billing requirements

Qualifications

• 2+ years of experience in surgical prior authorizations within a physician or specialty practice (surgical experience strongly preferred)
• 2+ years of experience in medical billing, denial management, and insurance claims
• Strong working knowledge of CPT codes, ICD-10, EOBs, and payer requirements
• Experience with EMR systems (eClinicalWorks v12+ preferred) and payer portals
• Excellent organizational, communication, and multitasking skills

Preferred

• Experience in a vein, vascular, cardiology, or interventional radiology setting
• Familiarity with Revenue Cycle Management (RCM) best practices

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Application Question(s):

• How would you rate your multitasking skills? (0 to 10)
• How computer-savvy are you overall? (0 to 10)
• How proficient are you with Microsoft Word and Excel? (0 to 10)
• What is your typing speed in words per minute?

Work Location: In person